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Shipping

FOR ORDERS OVER $180.00 WE OFFER FREE SHIPPING

AUSTRALIA WIDE* POSTAGE RATES (MAINLAND ONLY)

1. $14.95 for orders up to $179.99
2. FREE SHIPPING on orders over $180.00
3. We offer a Flat rate for Express Shipping of $28.95 - 1-2 Days Shipping*

*Please note list of postcodes on our Shipping page that includes remote Postcodes that this does not apply to for bulky goods.

NOTE: For a swift delivery, we recommend you to provide an address where someone is home to collect and sign for the package. 

Our delivery companies mainly deliver to physical addresses, we can also deliver to PO Boxes as long as the length does not exceed the dimensions of 1.05m in length.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags still attached. 

Goods returned in brand new unused condition maybe subject to a 10% re-stocking fee to help cover our costs enabling us to keep our pricing as competitive as possible while maintaining a high standard of Customer Service.

You may be eligible for Free Returns through PayPal. PayPal offer 8 free returns per year with a cap of $45.00 per return.

Up to 8 refunds per PayPal account per year for eligible purchases. A cap of $45 per refund request applies. The Refunded Returns service is offered by PayPal Pte. Ltd, in partnership with TELUS International Europe, the service provider.

Please refer to this link here for further details: https://www.paypal.com/au/webapps/mpp/returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.